(4.6 / 5)1115+ Ratings

Rutland Cycling Reviews

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Overall Rating

4.6
12 Reviews
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About Rutland Cycling

Rutland Cycling is a UK-based retailer that offers a wide range of bicycles, cycling accessories, and apparel for riders of all levels. Their collection includes bikes for road, mountain, and leisure riding, as well as electric bikes and kids' bikes. Rutland Cycling also offers a comprehensive range of cycling accessories, such as helmets, locks, lights, and nutrition, as well as a wide selection of cycling apparel from leading brands. The company is committed to customer service, offering expert advice, bike fitting services, and test rides at their various stores. Rutland Cycling also promotes cycling advocacy and sustainability, supporting initiatives that encourage cycling as a means of transportation and partnering with organizations that work to protect the environment. With a focus on quality, variety, and customer satisfaction, Rutland Cycling provides a great option for all cycling needs.

Rutland Cycling Coupon & Discount Codes

Extra £300 off £2999 Sale bike

Verified 5 days ago640 Uses
£300 OFF

£6 off Orders Over £100

Verified 2 days ago500 Uses
£6 OFF

£20 off Orders Over £200

Verified 1 days ago520 Uses
£20 OFF

Rutland Cycling Customer Reviews (12)

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Glen Tran
Glen Tran
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Feb 9, 2023
Santos Terry
Santos Terry
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Feb 7, 2023
Morgan Chittenden
Morgan Chittenden
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Feb 7, 2023
Mária Szûcs
Mária Szûcs
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Feb 6, 2023
Andrea Schäfer
Andrea Schäfer
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Feb 5, 2023
Edward Hughes
Edward Hughes
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Feb 4, 2023
Fred Wright
Fred Wright
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Feb 3, 2023
Robert Nadel
Robert Nadel
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Feb 3, 2023
Beaufort Laboissonnière
Beaufort Laboissonnière
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Feb 3, 2023
Janet Wilder
Janet Wilder
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Feb 3, 2023

Rutland Cycling Customer’s Q&A

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Rutland Cycling FAQs

FAQ

About Rutlandcycling.com Payment Method?

Rutland Cycling is a reputable online cycling store. When it comes to payment, refunds are returned only to the original payment method. The refund process usually takes about 3-5 working days. It's important to note that returns are not accepted if the goods or packaging have been used, lost, damaged, or are not in the condition they were received in. For more detailed information, it's recommended to visit the official Rutland Cycling website.

FAQ

About Rutlandcycling.com Popular Products and Services?

Rutlandcycling.com is a popular online store that offers a wide range of cycling products and services. The store sells top brands and quality products including Giant, Specialized, Cube, Cannondale, Scott, Bianchi, Santa Cruz, Brompton and more. They also offer a variety of electric bikes and electric bike components. In addition to selling bikes and accessories, Rutland Cycling also provides bike hire services at their Whitwell Leisure Park location. Customers can enjoy up to 23 miles of traffic-free cycling with a variety of bikes available for hire, including standard mountain bikes, comfortable hybrid bikes, electric bikes, tandems, electric tandems and kids’ bikes. They also hire child seats, buggies, tag-a-longs and provide helmets free of charge. The store has received positive reviews for its exceptional customer service and quality of work. However, some customers have expressed dissatisfaction with the after-sales service.

FAQ

About Rutlandcycling.com Prices and Cost?

Rutland Cycling is a popular online store for bicycles and related accessories. The store offers a wide range of products, including electric bikes, road bikes, mountain bikes, and cycling clothing and accessories. The prices vary depending on the product and brand. For example, the cost of a bike can range from a few hundred to several thousand pounds. The store also offers a variety of delivery options, with an average delivery time of over 7 days. Customers have given mixed reviews about the store's pricing, delivery, and customer service. Some customers have praised the store for its excellent customer service and quality of products, while others have expressed dissatisfaction with the delivery and after-sales service. It's recommended to check the product details and reviews before making a purchase. Please note that the information provided here is based on the latest available data and may vary.

FAQ

Rutlandcycling.com Return Policy?

Rutland Cycling offers a 90-day returns period. Refunds are returned to the original payment method and usually take 3-5 working days. However, returns are not accepted if the goods or packaging have been used, lost, damaged, or are not in the condition they were received in. Goods should be returned in secure packaging to avoid transit damage. Returns are not accepted on food, energy products, DVDs, face masks, personalised goods, software, gift vouchers, or undergarments. The returns address is Rutland Cycling Web Returns, The Old Station Yard, Wing Road, Manton, OAKHAM, LE15 8SZ.

As for the shipping policy, it appears that Rutland Cycling does offer international shipping. However, the exact details of their shipping policy, such as delivery times and costs, are not specified in the available information. It is recommended to contact Rutland Cycling directly for the most accurate and up-to-date information regarding their shipping policy.

Please note that this information is based on the most recent data available and may be subject to change. For the most accurate and up-to-date information, please visit the Rutland Cycling website or contact their customer service directly.

FAQ

How do I contact Rutland Cycling customer service?

To get in touch with Rutland Cycling, there are several methods available. One can fill out the online contact form provided on their website. Alternatively, one can reach out to them via email at customercare@rutlandcycling.com. They are always happy to help with any inquiries or concerns. Please note that the response time may vary depending on the volume of inquiries they are handling at any given time. It's always a good idea to provide as much detail as possible when reaching out to ensure a swift and accurate response. Remember, customer service is there to help, so don't hesitate to reach out with any questions or concerns. Hope this helps!

FAQ

Are there any reviews for Rutlandcycling.com?

Rutlandcycling.com has received a variety of reviews. The website has an overall rating of 4.3 with 7,248 reviews. 81% of these reviews are 5-star, while 10% are 1-star. One customer praised the exceptional customer service received from a staff member named Jess, who went above and beyond to assist with a warranty claim. However, another customer had a negative experience with the after-sales service, reporting issues with a reflector and keys on two electric bikes purchased. Despite several attempts to contact the company, the customer received no response. Another customer expressed dissatisfaction after purchasing a 3-year service plan and finding out that the Milton Keynes branch had closed without any notification. On the other hand, some customers had positive experiences, praising the quality of work and customer service at the Milton Keynes branch, and recommending Rutland Cycling for buying and maintaining bikes. Another customer had a positive experience purchasing a Specialised bike online, praising the packaging, shipping, and assistance with registering the bike. However, it's important to note that experiences vary, and these are just a few examples of the reviews available.

FAQ

What is Rutland Cycling's return policy?

Rutland Cycling offers a 90-day returns period for most products. Customers can return products for any reason within 90 days for a full refund or exchange.
FAQ

Does Rutland Cycling offer price matching?

Yes, Rutland Cycling offers a price match guarantee. If a customer finds a lower price on a product from a competitor, Rutland Cycling will match that price.
FAQ

Does Rutland Cycling offer financing options?

Yes, Rutland Cycling offers financing options through a partnership with V12 Finance. Customers can choose to pay for their purchases over a period of 12, 24, or 36 months.
FAQ

Does Rutland Cycling offer bike repairs and maintenance services?

Yes, Rutland Cycling has a team of experienced mechanics who can provide bike repairs and maintenance services. They offer a range of service packages, including safety checks, tune-ups, and full bike builds.

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