Rutland Cycling Reviews
Rutland Cycling Customer Reviews (12)
- Most recent
- Oldest
Rutland Cycling Customer’s Q&A
Rutland Cycling FAQs
About Rutlandcycling.com Payment Method?
Rutland Cycling is a reputable online cycling store. When it comes to payment, refunds are returned only to the original payment method. The refund process usually takes about 3-5 working days. It's important to note that returns are not accepted if the goods or packaging have been used, lost, damaged, or are not in the condition they were received in. For more detailed information, it's recommended to visit the official Rutland Cycling website.
About Rutlandcycling.com Popular Products and Services?
Rutlandcycling.com is a popular online store that offers a wide range of cycling products and services. The store sells top brands and quality products including Giant, Specialized, Cube, Cannondale, Scott, Bianchi, Santa Cruz, Brompton and more. They also offer a variety of electric bikes and electric bike components. In addition to selling bikes and accessories, Rutland Cycling also provides bike hire services at their Whitwell Leisure Park location. Customers can enjoy up to 23 miles of traffic-free cycling with a variety of bikes available for hire, including standard mountain bikes, comfortable hybrid bikes, electric bikes, tandems, electric tandems and kids’ bikes. They also hire child seats, buggies, tag-a-longs and provide helmets free of charge. The store has received positive reviews for its exceptional customer service and quality of work. However, some customers have expressed dissatisfaction with the after-sales service.
About Rutlandcycling.com Prices and Cost?
Rutland Cycling is a popular online store for bicycles and related accessories. The store offers a wide range of products, including electric bikes, road bikes, mountain bikes, and cycling clothing and accessories. The prices vary depending on the product and brand. For example, the cost of a bike can range from a few hundred to several thousand pounds. The store also offers a variety of delivery options, with an average delivery time of over 7 days. Customers have given mixed reviews about the store's pricing, delivery, and customer service. Some customers have praised the store for its excellent customer service and quality of products, while others have expressed dissatisfaction with the delivery and after-sales service. It's recommended to check the product details and reviews before making a purchase. Please note that the information provided here is based on the latest available data and may vary.
Rutlandcycling.com Return Policy?
Rutland Cycling offers a 90-day returns period. Refunds are returned to the original payment method and usually take 3-5 working days. However, returns are not accepted if the goods or packaging have been used, lost, damaged, or are not in the condition they were received in. Goods should be returned in secure packaging to avoid transit damage. Returns are not accepted on food, energy products, DVDs, face masks, personalised goods, software, gift vouchers, or undergarments. The returns address is Rutland Cycling Web Returns, The Old Station Yard, Wing Road, Manton, OAKHAM, LE15 8SZ.
As for the shipping policy, it appears that Rutland Cycling does offer international shipping. However, the exact details of their shipping policy, such as delivery times and costs, are not specified in the available information. It is recommended to contact Rutland Cycling directly for the most accurate and up-to-date information regarding their shipping policy.
Please note that this information is based on the most recent data available and may be subject to change. For the most accurate and up-to-date information, please visit the Rutland Cycling website or contact their customer service directly.
How do I contact Rutland Cycling customer service?
To get in touch with Rutland Cycling, there are several methods available. One can fill out the online contact form provided on their website. Alternatively, one can reach out to them via email at customercare@rutlandcycling.com. They are always happy to help with any inquiries or concerns. Please note that the response time may vary depending on the volume of inquiries they are handling at any given time. It's always a good idea to provide as much detail as possible when reaching out to ensure a swift and accurate response. Remember, customer service is there to help, so don't hesitate to reach out with any questions or concerns. Hope this helps!
Are there any reviews for Rutlandcycling.com?
Rutlandcycling.com has received a variety of reviews. The website has an overall rating of 4.3 with 7,248 reviews. 81% of these reviews are 5-star, while 10% are 1-star. One customer praised the exceptional customer service received from a staff member named Jess, who went above and beyond to assist with a warranty claim. However, another customer had a negative experience with the after-sales service, reporting issues with a reflector and keys on two electric bikes purchased. Despite several attempts to contact the company, the customer received no response. Another customer expressed dissatisfaction after purchasing a 3-year service plan and finding out that the Milton Keynes branch had closed without any notification. On the other hand, some customers had positive experiences, praising the quality of work and customer service at the Milton Keynes branch, and recommending Rutland Cycling for buying and maintaining bikes. Another customer had a positive experience purchasing a Specialised bike online, praising the packaging, shipping, and assistance with registering the bike. However, it's important to note that experiences vary, and these are just a few examples of the reviews available.