Rutland Cycling Reviews

Award-winning service: Known for its excellent customer service, offering expert advice to customers.

Wide range of products: Offers a wide range of bikes, electric bikes, clothing, parts, and accessories from top brands.

Free delivery: Provides free delivery service for its products.

0% APR finance available: Offers 0% APR finance on its products, making it easier for customers to make purchases.

Quality of work: Customers have praised the quality of work and customer service at the Milton Keynes branch.

Positive customer experiences: Some customers have had positive experiences with purchasing Specialized bikes online, praising the packaging, shipping, and assistance with registering the bike.

Mixed reviews on pricing and delivery: Customers have given mixed reviews about the store's pricing, delivery, and customer service.

After-sales service issues: Some customers have reported dissatisfaction with the after-sales service, including issues with reflectors and keys on electric bikes.

Negative experiences with customer service: A few customers have reported poor experiences with customer service, including being ignored by staff in the store.

Delivery accuracy and timeliness: There have been reports of less than 40% on-time delivery and some orders not being accurate or undamaged.

Queries resolved slowly: Customer service queries can take over a week to resolve.